Privacy Statement
This Privacy Policy outlines how ReneVest Solutions (referred to as the "Site," "we," "us," or "our") collects,utilizes, and discloses your personal information when you access or use our services, make a purchasefrom www.renevestsolutions.com (the "Site"), or otherwise interact with us in connection with the Site(collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer toyou as the user of the Services, whether as a customer, visitor to the website, or any other individual whose information we have collected in accordance with this Privacy Policy.
We encourage you to read this Privacy Policy thoroughly. By accessing or using any of the Services,youconsent to the collection, use, and disclosure of your information as outlined herein. If you do not agreewith the terms of this Privacy Policy,please refrain from using or accessing the Services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for operational,legal,or regulatory purposes. Any revised version of the Privacy Policy will be posted on the Site, the'Last updated' date will be amended accordingly, and we will undertake any additional actions requiredby applicable law.
How We Collect and Use Your Personal Information
In order to deliver the Services, we collect and have collected over the past 12 months-personal information about you from various sources, as detailed below. The types of information we gather andutilize depend on the nature of your interactions with us.
In addition to the specific uses set out below, we may use information we collect about you tocommunicate with you, provide or improve or improve the Services, comply with any applicable legalobligations, enforce any applicable terms of service, and to protect or defend the Services,our rights,and the rights of our users or others.
Personal Data We Collect to Serve You Better
The types of personal information we collect depend on how you interact with our Site and utilize ourServices. In this Privacy Policy, 'personal information' refers to data that identifies, relates to, describes,orcan be reasonably associated with an individual. The following sections outline the categories andspecific types of personal information we collect.
Personal Information You Provide to Us
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, paymentconfirmation, email address, and phone number.
- Account information including your username, password, security questions and otherinformation used for account security purposes.
- Customer support information including the information you choose to include incommunications with us, forexample, when sending a message through the Services.
Certain features of the Services may require you to provide specific personal information directly. Whileyou may choose not to share this information, opting out may limit your ability to access or use those features
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("UsageData'). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include
information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit cards information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services oradvertisements, we, or third parties we work with, may automatically collect certain informationusing online tracking technologies such as pixels, web beacons, software developer kits,third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Alsosee the section below, Third Party Websites and Links.
Purpose and Use of Collected Personal Data
- Providing Products and Services. We use your personal information to provide you with theServices in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify willprocess your information as set forth in its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising.We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor theServices and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use theServices and register an account, you are responsible for keeping your account credentials safe.We highly recommend that you do not share your username, password, or other access detailswith anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with You and Service Improvement. We use your personal informationtoprovide you with customer support and improve our Services. This is in our legitimate interestsin order to be responsive to you, to provide effective services to you, and to maintain ourbusiness relationship with you
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we userelated to powering our store with Shopify,see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences),to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providersto use Cookies on our Site to better tailor the services, products and advertising on our Site and otherwebsites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blockingCookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as ouradvertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal,which enables you to opt-out ofcertain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, youcan visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Sharing and Disclosure Practices
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management,·payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide services and advertise to you.Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations , with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use yourPersonal Information" and "How we Disclose Personal Information":
Categories of Recipients
Category
- Identifiers such as basic contact details and certain order and account information
- Personal information categories listed in the California CustomerRecords statute such as basic contact details and certain order and account information
- Commercial information such as order information, shopping information and customer support information
- Business and marketing partners·
- Affiliates
- Internet or other similar networkactivity, such as Usage Data
- Geolocation data such as locations determined by an IP address or other technical measures
- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processor, fulfillment partners, customer support partners and data analytics providers)
We do not use or disclose sensitive personal information without your consent or for the purposes ofinferring characteristics about you.
We have“sold" and "shared" (as those terms are defined in applicable law) personal information overthe preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
Category of Personal Information
Categories of Recipients
- Identifiers such as name, e-mail address and phone number
- Business and marketing
partners
- Commercial information such as records of products or services
- Business and marketing purchased partners
- Usage Data
- Business and marketing partners
Third-Party Platforms and Links
Our Site may include links to third-party websites or online platforms that are not affiliated with orcontrolled by us. Should you access such external sites, we strongly advise you to review their respective privacy, security policies, and terms and conditions. We do not warrant, nor accept responsibility for, the privacy practices, security measures, or the accuracy, completeness, or reliability of any information presented on these external sites. Furthermore, any information you provide in public or semi-publicareas, including third-party social networking platforms, may be accessible to other users of the Servicesor those platforms and may be used without restriction by us or third parties. The inclusion of such links does not imply endorsement of the content, owners, or operators of these platforms, except as expressly disclosed on the Services.
Data Concerning Minors
The Services are not designed for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below to request its deletion.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge of sharing or selling (as defined by applicable law) the personal information of individuals under the age of 16.
Data Protection and Storage Policies
Please note that no security system is completely foolproof, and we cannot guarantee absolute security.Additionally, any information you transmit to us may not be fully secure during transfer. We adviseagainst using unsecured channels to share sensitive or confidential information with us.
The duration for which we retain your personal information varies based on several factors,includingthe necessity to maintain your account, deliver our Services, fulfill legal requirements, address disputes,or enforce relevant contracts and policies.
Your Entitled Rights
Your rights regarding your personal information may vary based on your location. While you may beentitled to some or all of the rights outlined below, please note that these rights are not absolute. They may apply only in specific circumstances, and in certain cases, we may lawfully deny your request.
- Right to Access / Know: You may have the right to request access to the personal information we hold about you, including information about how it is used and shared.
- Right to Correct: You may have the right to request the correction of any inaccurate personal information we hold about you.
- Right of Portability: In certain circumstances and subject to specific exceptions, you may havethe right to obtain a copy of the personal information we hold about you and request itstransfer to a third party.
- Restriction of Processing: You may have the right to request that we cease or restrict theprocessing of your personal information.
- Withdrawal of Consent: If our processing of your personal information is based on yourconsent, you may have the right to withdraw that consent at any time.
- Appeal: You may have a right to appeal our decision if we decline to process your request.Youcan do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, which you canopt out of at any time by using the unsubscribe link included in our messages. However, even ifyou choose to unsubscribe, we may still send you non-promotional communications, such asupdates regarding your account or orders.
You may exercise any of these rights through the options available on our Site or by contacting us using the information provided below. We will not treat you unfairly for exercising these rights. To process your request, we may need to verify your identity by collecting information such as your email address or account details before responding substantively. Under applicable laws, you may appoint an authorized representative to act on your behalf to exercise your rights. Before accepting such a request from an agent , we will require proof of your authorization, and you may be asked to verify your identity directly with us. We will address your request promptly in accordance with the relevant legal requirements
Feedback & Concerns
If you have any concerns regarding our handling of your personal information, please reach out to ususing the contact details below. Should you be unsatisfied with our response, depending on yourlocation, you may have the right to appeal by contacting us again or by submitting your complaint toyour local data protection authority.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at renevestsolutions@gmail.com or contact us at 8088 S. Orange Blossom Trl #1284 Orlando, FL US.